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American Express

First time?! Please make sure to read below notes:


Please note that the minimum amount to be added to your OneCard account by American Express card is SAR 50.00 (or its equivalent in your preferred currency), and the maximum amount is SAR 2,000.00 (or its equivalent in your preferred currency).


- We will be calling you for further verification. Contact to check on the transfer operation will be done during the company's working hours (24 hours from Sunday to Thursday).


- Only then, we will complete this transaction and the amount should be added to your OneCard account.


- Maximum no. of adding funds using American Express cards requests are twice every 24 hrs

How to add funds using American Express?
- Login to your account, click “Recharge Your Balance” and choose “American Express”.
On the next page, enter requested information correctly (the amount in your preferred currency, the American Express card issuing bank and the name of American Express card holder as printed on the card).
- You will be redirected to The Bank payment gateway.
Please enter all the required American Express card details correctly to complete your request. If you did not know any of the required details, please contact the Issuing Bank of the used American Express card.
Please note that :

 - In case your request to recharge your account by American Express card was rejected, the refund process
 will take 15 to 20 business days depending on the Issuing Bank.

 - Please note that we might ask you to provide us with scanned copies of the American Express card and your ID card, in order to complete your request. We might also need to call you for verification